| Agenda
Perfecting the Mix
- Parts Management Fundamentals – Statement vs. DMS Inventories
- Processes to Prevent and Resolve Ordering Issues
- Measuring True Turn
Profit-Centering
- Sales and Gross Profit per Customer
- Department Expense and Gross Profit Analysis
- Pricing Strategies and Monthly Metrics
Know the Customer Needs
- Service Lane “Bill Payer"
- Wholesale/Outside Sales
- Service Department
Personnel Techniques
- Developing a Career Path
- Objective-driven Pay Plans
- Managing Across Generation Gaps
Deep Dive into DMS
- Processes to Streamline Ordering, Receipt, and Reconciliation
- Tap the Power of the DMS Inventory “Scorecard” Inventory Control and Daily
- Processes to Drive Success
Case Study and SWOT Analysis
- Statement and DMS Report Review
- Five Major Problems in the Parts Department
- DMS Scorecard and Action Plan
Headache Relief – Best Practices
- Uninstalled Special Order Parts
- Obsolescence
- Frozen Capital
|
Additional 2016 Seminars
Advanced Parts Management (ATD):
October 30 - Nov. 3, 2017
Details Coming Soon!
Combined Advanced Variable Operations Management:
October 23 - 27, 2017
Details
Advanced Service Management:
September 11 - 15, 2017
Cedar Hill, TX
Details
Questions?
Call: 800.557.6232
Email: academy@nada.org
|
