| Agenda
Perfecting the Mix
- Parts Management Fundamentals – Statement vs. DMS Inventories
- Processes to Prevent and Resolve Ordering Issues
- Measuring True Turn
Profit-Centering
- Sales and Gross Profit per Customer
- Department Expense and Gross Profit Analysis
- Pricing Strategies and Monthly Metrics
Know the Customer Needs
- Service Lane “Bill Payer"
- Wholesale/Outside Sales
- Service Department
Personnel Techniques
- Developing a Career Path
- Objective-driven Pay Plans
- Managing Across Generation Gaps
Deep Dive into DMS
- Processes to Streamline Ordering, Receipt, and Reconciliation
- Tap the Power of the DMS Inventory “Scorecard” Inventory Control and Daily
- Processes to Drive Success
Case Study and SWOT Analysis
- Statement and DMS Report Review
- Five Major Problems in the Parts Department
- DMS Scorecard and Action Plan
Headache Relief – Best Practices
- Uninstalled Special Order Parts
- Obsolescence
- Frozen Capital
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Additional 2016 Seminars
Financial Management Foundations:
July 25 - 29, 2016
Apply now
Advanced Service Management:
August 22 - 26, 2016
Details
Advanced Parts Management:
October 17 - 21, 2016
Details
Advanced Variable Operations Management:
October 24 - 28, 2016
Details
Advanced Service Management:
October 24 - 28, 2016
Details coming soon!
Advanced Service Management (ATD):
December 12 - 16, 2016
Details coming soon!
Questions?
Call: 800.557.6232
Email: academy@nada.org
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